Support

Write to support@predictum.family. In the app, Settings > Contact support opens the same address.

To help us answer quickly, include:

• The email or account you sign in with, and whether you use iPhone, Android or the web
• The approximate time and what you were doing
• Any error message, and the transaction hash for a deposit or withdrawal

Never send a password, one-time code, private key or recovery phrase. Predictum will never ask for them.

Tap the "..." menu on any Callout, comment or profile and choose Report. Every report is reviewed within 24 hours, and content that breaks the Community Standards is removed. Choose Block to stop seeing an account; Settings > Blocked accounts lists the accounts you blocked.

In the app, open Settings > Profile & Account > Delete Account. Withdraw your balance and sell or redeem your positions first: deleting removes your profile, Callouts, comments, sign-in and wallet for good. You can also email support@predictum.family to ask for deletion.

The documentation covers trading, deposits, withdrawals and troubleshooting step by step. The Privacy Policy and Terms explain how your information is handled and the rules for using Predictum.